Technical Support Specialist (m/f)
WHO WE’RE LOOKING FOR
We are looking for a technical support specialist to join our IT team. Someone who has experience in IT sector but mainly someone who wants to grow with the company and who is eager to learn. The ideal candidate has experience in IT support sector, SQL database and strong analytical, problem-solving and time management skills. You'll take an active part within the enterprise e-commerce platform and ERP system.
WHAT YOU WILL DO AT FOREO
- Provide assistance and technical support to ERP system users
- Provide assistance to the development team by testing features and gathering feedback from the end users
- Document application changes and procedures
- Gather, process and enter data relevant to the system
- Responding to department enquiries
- Email correspondence
WHAT YOU WILL BRING TO THE TABLE
- Patience, good listening skills and excellent communication skills
- Understanding of ERP system preferred
- Knowledge of relational databases and SQL prefered
- Strong analytical, problem-solving and time management skills
- Fluent in written and spoken English
- Experience in software testing and quality assurance is a plus
- Team player
- Strong work ethics
- Amazing company culture.
- Surround yourself with great team members. We hire great people based upon our core values creating a fun, collaborative and stimulating work environment.
- We are a fast-growing team, allowing you to have a bigger impact on our future.
Are you ready to take this exciting challenge? Send your resume and cover letter in English.
Please note that only shortlisted candidates will be contacted. All applications will be considered under the terms and conditions of confidentiality in accordance with the regulations of personal data protection.